Answers to common questions, and a direct line if you need more.
Most orders ship within 1–3 business days and arrive within 7–14 business days depending on your location.
If a device arrives damaged or defective, contact us within 14 days of delivery for a replacement or refund.
Every order confirmation email includes a tracking number.
Yes — we currently ship to the US, Canada, and Mexico at checkout.
Each product page includes usage guidance in our Protocols section. Check with your doctor before using EMS, light therapy, or grounding devices if pregnant, have a pacemaker, or a chronic condition.
If your order hasn't shipped yet, email us right away.